Privacy Policy

1. Information We Collect

• Account Data: Your name and email address used to secure your profile and manage access.
• Billing Data: Transactional histories processed entirely through our secure third-party payment gateway (Stripe). SceneStar does not store or have access to your credit card details.
• Likeness & Generation Inputs: In-app video selfie recordings, questionnaire answers and synthesized output media (videos and audio) generated by you on our platform.

2. Likeness Capture, Voice Data & AI Model Training

• Processing Video & Voice Likeness: When you complete the in-app setup process using a video selfie, SceneStar processes these visual and audio inputs solely to render your requested synthetic video outputs and audio/likeness matching. We do not extract biometric tracking profiles, create facial recognition databases, or license your voice data to third parties.
• No Public Model Training: SceneStar does not sell, share, or use your recorded video selfies, voice reference tracks, or generated outputs to train, retrain, or fine-tune public foundation AI models.

3. AI Processing Architecture & Cross-Border Transfers

To deliver AI generation capabilities, SceneStar securely routes generation requests to specialized third-party cloud compute and GPU processing networks.

• The 7-Day Vendor Wipe: When a generation task is initiated, temporary data processed on our third-party generation provider's servers is automatically and permanently purged after 7 days.
• Primary Server Hosting: After the initial generation pipeline completes, your media assets, video selfie metadata, and voice reference files reside exclusively on SceneStar’s primary secure Google cloud infrastructure.
• International Data Transfers: Because our GPU compute partners operate globally, your Likeness Inputs may be processed outside New Zealand. We ensure all sub-processors adhere to strict contractual data protection standards comparable to New Zealand privacy laws.

4. Data Retention & 60-Day Idle Purge Protocol

Our storage systems are designed for active creation workflows rather than permanent archiving.

60-Day Idle Purge: If your account remains completely idle (no log-ins or generation activity) for more than 60 consecutive days, SceneStar reserves the right to permanently purge all stored images, videos, audio assets, and generation histories from our primary servers.

User Downloads: Users are responsible for downloading their generated assets locally to personal devices to prevent data loss resulting from automated idle purges.

5. Automated Security & Bot Protection

We utilize automated security monitoring tools to analyze network traffic and passive browser metrics. These tools run invisibly to protect SceneStar against brute-force login attempts, automated bot attacks, system abuse, and server overload.

6. Your Privacy Rights (New Zealand Privacy Act 2020 & Global Rights)

Depending on your location, you hold specific statutory rights regarding your personal information:

• Access & Correction (NZ IPP 6 & 7): You have the right to request access to any personal information we hold about you (including your recorded video selfie or voice reference data) and to request corrections if any details are inaccurate.
• Data Deletion (Right to be Forgotten): You may request the manual deletion of your account, recorded likeness/voice inputs, and associated personal data at any time by contacting support.
• Data Portability: You can export and download your generated media assets directly from your account dashboard prior to any automated purge cycle.

7. Contact Us & Privacy Officer

If you have any questions regarding this Privacy Policy, wish to exercise your data access or correction rights under the New Zealand Privacy Act, or would like to request the manual deletion of your account and personal data, please contact our designated Privacy Officer at:

Email: [email protected] (Subject line: "Attn: Privacy Officer")